Status Summary

Core Network

Core network Points of Presence and routers

Datacenters

Datacenter physical status

DNS

Managed DNS Platform

DSL Access

DSL and FTTC access services

Ethernet Access

Ethernet/Leased Line access services

External Connectivity

Upstream Transit and Peering

Reseller/Shared Hosting

Reseller and shared hosting services

Support Services

Office phones and ticketing

VM Platform

VMWare and KVM hosting platforms

Voice

Hosted CloudPBX and SIP

Upcoming Planned Works 2

Replacement of core00.thw.uk
Planned Works
Published
Thu, 08 Nov 2018 12:27:52 +0000
Status
Planned
Planned Start
Thu, 22 Nov 2018 22:00:00 +0000
Planned End
Fri, 23 Nov 2018 04:00:00 +0000
Components
Core Network
Locations
THW
Description

In this window the device core00.thw.uk will be replaced with a new router as part of our network refresh project.

Directly connected customers will be offline for up to an hour per circuit as physical cables are migrated.

Other customers may notice some route convergence.


Uplink increase on Virgin Media core network
Planned Works
Published
Fri, 16 Nov 2018 16:27:30 +0000
Status
Planned
Planned Start
Fri, 23 Nov 2018 00:00:00 +0000
Planned End
Fri, 23 Nov 2018 06:00:00 +0000
Components
Ethernet Access
Locations
Description

Location of affected service:  Virgin Media - National Ethernet circuit: upgrade is taking place on core link to increase capacity to 100G

Impact to services: Your services should not be directly impacted, but will see re-convergence when the new link is introduced.


Reason for works: The carrier will upgrading the uplinks on our Poplar network to 100G links to increase capacity.

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