Status Summary

Core Network

Core network Points of Presence and routers

Datacenters

Datacenter physical status

DNS

Managed DNS Platform

DSL Access

DSL and FTTC access services

Ethernet Access

Ethernet/Leased Line access services

External Connectivity

Upstream Transit and Peering

Reseller/Shared Hosting

Reseller and shared hosting services

Support Services

Office phones and ticketing

VM Platform

VMWare and KVM hosting platforms

Voice

Hosted CloudPBX and SIP

Upcoming Planned Works 2

Upgrade of PE-R-01.SOV.UK
Planned Works
Published
Wed, 27 May 2020 11:34:12 +0000
Status
Planned
Planned Start
Wed, 03 Jun 2020 21:00:00 +0000
Planned End
Thu, 04 Jun 2020 02:00:00 +0000
Components
Core Network
Locations
SOV
Description

 

 In order to increase 100G and 40G port capacity the router, pe-r-01.sov.uk, will be replaced with a new MX10k model. This will also interrupt connectivity to the aggregation router pe-r-02.sov.uk.

 The new device is already in-situ and configured and therefore downtime will be approximately 15 minutes.

 Contigency and/or rollback plan:

move connections back to the old device

VMware LD8 host relocation CAS-161665-Q6Y8
Planned Works
Published
Wed, 27 May 2020 10:55:58 +0000
Status
Planned
Planned Start
Mon, 08 Jun 2020 07:00:00 +0000
Planned End
Mon, 08 Jun 2020 19:00:00 +0000
Components
VM Platform
Locations
LD8
Description

 

vDC customers - vcloud.hso-group.net

Planned Maintenance work to consolidate data centre space.

VMware hosts contributing to the hSo vDC / vCloud platform will be relocated within the LD8 data centre.

At times during the maintenance window, the platform will run with reduced redundancy. Customer VM workloads will be live migrated to other hSo vDC / vCloud platform hosts not affected by these works.
 

Upon completion of the physical moves, the VMware hosts impacted by these planned works will be returned to the platform. Customer VM workloads will be live migrated as required during platform rebalancing.

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