Core network Points of Presence and routers
Datacenter physical status
Managed DNS Platform
DSL and FTTC access services
Ethernet/Leased Line access services
Upstream Transit and Peering
Reseller and shared hosting services
Office phones and ticketing
VMWare and KVM hosting platforms
Hosted CloudPBX and SIP
LD8 LNS router is being relocated to a new rack in order to create space. When this router is moved DSL customers connected to this device will briefly disconnect and reconnect to an alternative LNS. Downtime should be 1-2 minutes maximum
In order to improve security, stability and performance, hSo will be upgrading the firmware of all core devices in the network over a phased rollout.
One device will be upgraded one at a time and the next will not be started until service is restored and stable to the prior device. Customers connected to the device being upgraded will lose connectivity for the period of the upgrade, between 5-30 minutes depending on device specification. Customers connected to other devices may see some convergence as traffic is routed over redundant paths however should not see any outage.
Date: 15/05 @22:00-04:00
devices affected:
pe-r-00.cod.uk
pe-r-00.cov.uk
pe-r-00.ds7.uk
pe-r-00.fr4.de
pe-r-00.gs1.uk
In order to improve security, stability and performance, hSo will be upgrading the firmware of all core devices in the network over a phased rollout.
One device will be upgraded one at a time and the next will not be started until service is restored and stable to the prior device. Customers connected to the device being upgraded will lose connectivity for the period of the upgrade, between 5-30 minutes depending on device specification. Customers connected to other devices may see some convergence as traffic is routed over redundant paths however should not see any outage.
Date: 16/05 @ 22:00-04:00
pe-r-00.gs2.uk
pe-r-00.gwr.uk
pe-r-00.ld5.uk
pe-r-00.lhc.uk
pe-r-00.lx1.uk
In order to improve security, stability and performance, hSo will be upgrading the firmware of all core devices in the network over a phased rollout.
One device will be upgraded one at a time and the next will not be started until service is restored and stable to the prior device. Customers connected to the device being upgraded will lose connectivity for the period of the upgrade, between 5-30 minutes depending on device specification. Customers connected to other devices may see some convergence as traffic is routed over redundant paths however should not see any outage.
Date 17/05 @ 22:00-04:00
pe-r-00.ld8.uk
pe-r-00.ma1.uk
pe-r-00.ma3.uk
pe-r-00.nik.nl
pe-r-00.sov.uk
In order to improve security, stability and performance, hSo will be upgrading the firmware of all core devices in the network over a phased rollout.
One device will be upgraded one at a time and the next will not be started until service is restored and stable to the prior device. Customers connected to the device being upgraded will lose connectivity for the period of the upgrade, between 5-30 minutes depending on device specification. Customers connected to other devices may see some convergence as traffic is routed over redundant paths however should not see any outage.
Date 20/05 @ 22:00-04:00
pe-r-00.spr.uk
pe-r-00.stb.uk
pe-r-00.th2.fr
pe-r-00.the.uk
In order to improve security, stability and performance, hSo will be upgrading the firmware of all core devices in the network over a phased rollout.
One device will be upgraded one at a time and the next will not be started until service is restored and stable to the prior device. Customers connected to the device being upgraded will lose connectivity for the period of the upgrade, between 5-30 minutes depending on device specification. Customers connected to other devices may see some convergence as traffic is routed over redundant paths however should not see any outage.
Date 21/05 @ 22:00-04:00
pe-r-00.thn.uk
pe-r-00.thw.uk
pe-r-00.wok.uk