Status Summary

Core Network

Core network Points of Presence and routers

Datacenters

Datacenter physical status

DNS

Managed DNS Platform

DSL Access

DSL and FTTC access services

Ethernet Access

Ethernet/Leased Line access services

External Connectivity

Upstream Transit and Peering

Reseller/Shared Hosting

Reseller and shared hosting services

Support Services

Office phones and ticketing

VM Platform

VMWare and KVM hosting platforms

Voice

Hosted CloudPBX and SIP

Upcoming Planned Works 2

Upgrade of vCloud Director Edge devices
Planned Works
Published
Fri, 22 Jan 2021 09:25:43 +0000
Status
Planned
Planned Start
Mon, 01 Feb 2021 20:00:00 +0000
Planned End
Mon, 01 Feb 2021 21:00:00 +0000
Components
VM Platform
Locations
Description

  

Upgrade of vCloud Director Edge devices

In order to increase service stability and support, we will be upgrading customers vCloud Director Edge firewalls .

During this process, a short network outage may be seen during the "flip" to the upgraded Edge appliance. 

For the small number of customers using the VMware SSL VPN-Plus client, this should continue to work after the upgrade without intervention. 

vCloud Director update
Planned Works
Published
Fri, 22 Jan 2021 09:26:38 +0000
Status
Planned
Planned Start
Tue, 02 Feb 2021 18:00:00 +0000
Planned End
Tue, 02 Feb 2021 22:00:00 +0000
Components
VM Platform
Locations
Description

  

vCloud Director update

Update #3

Upgrade vCloud Appliance 9.7.0.5 to 10.1

Update to vCloud Director portal

In order to increase service stability and support, we will be applying updates the hSo vCloud portal over a number of maintenance windows during November.

These works will impact VM management (via the hSo vCloud Director Portal) only. During the maintenance window, access to your vcloud.hso-group.net/tenant/{CUSTOMER-ID} URL will be unavailable. Customer VMs will continue to run. 

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